The NNPC Limited has responded to a viral video showing a staff member under-dispensing gasoline to clients.
The video elicited numerous replies on social media, with many suggesting that it is not an uncommon incident.
The Nigerian oil corporation has published information on how Nigerians can file complaints if they are harmed by the incidents.
The Nigerian National Petroleum Company (NNPC) Limited has expressed apologies after a video of one of its staff under-dispensing gasoline to consumers at a service station went viral.
The video, which has been widely shared on social media platforms, has elicited emotions from Nigerians.
NNPC petrol customers
NNPC takes action
Reacting to the development, NNPCL via its official X formerly Twitter account on Tuesday, August 29, 2023, promised to take disciplinary importantly.
BREAKING: NNPC Increase Petrol Pump Price To N617 Per Liter
The company also described the event as regrettable while assuring Nigerians that it will continue to uphold the high standards and quality of service that are hallmarks of the NNPC Ltd. brand.
NNPCL statement reads:
“Dear Valued Customers, our attention has been drawn to a recent video circulating on social media depicting NNPC Retail Ltd. service agents apparently under-dispensing fuel to customers.
“While taking these actions very seriously, we would like to inform the general public that we have identified both the station and the individuals involved and have taken appropriate disciplinary action against the staff.
To avoid future reoccurrence, NNPC asked Nigerians to send in complaints on any areas needing improvement at its over 900 stations.
The statement continues:
“Measures have already been put in place to prevent any future recurrence of such incidents across our retail network.
“In the spirit of open and transparent communication with our customers towards effective service improvement, we encourage our customers to always report any areas in need of improvement at our over 900 stations through our social media channels and customer care lines: 09091000086-7.“We regret this unfortunate incident and will continue to uphold the high standards and quality of service that are hallmarks of the NNPC Ltd. brand.”
Nigerians react
@newsplug9ja writes:“Omo. Upon all these hardship?”
@austinemarobe said:“And someone will say our system of government is corrupt. When we have people that will do more than them”
@Chima_Anyaku also reacted:“This is NNPC station at Rumumasi by New Shop rite here in Rivers state.
“I had engage one and she said their manager knows about it and the fuel is booked by people that buy from them.”
“Expect cheap fuel, strong Naira”: NNPC tells Nigerians after securing $3bn loan
Meanwhile, in another report, the Nigerian National Petroleum Corporation (NNPC) Limited has secured a $3 billion loan from AfreximBank.
The fresh loan will help to strengthen the naira against the dollar, lowering the country’s petrol prices.
According to NNPC Limited, the loan is basically an upfront cash loan secured by future crude oil production proceeds.
There should be no excuse for fraud. This is an obvious Syndicate of Fuel Theft. They have sat, had conversations, and developed strategies on how to defraud innocent citizens who are already paying through their teeth for fuel.
It’s disheartening that this is in NNPC. They must… pic.twitter.com/s8x06DXPY1
— UC Maxwell™ SAL ???? (@UkomahM) August 28, 2023
Source: Legit.ng